FAQ's

If you are kingdom-minded, like we are, then you can appreciate that our mission is to help churches. We give 10% of every cell phone payment directly to the church of your choice. to learn more about our important purpose, please visit Our Mission.

We are passionate about helping your church. every time you make a cell phone payment, Faith Wireless donates 10% directly to your church. We send out donations on a monthly basis to churches and consolidate the total amount between every subscriber that has nominated that particular church. We also supply a report, on demand, for the church organization that will indicate a breakdown of the donations. During registration, we will ask you for the information on your church so that we know where to send the donation. You only need to know their name, city, and state. we will do the rest!
We use the same networks as the big carriers. Visit our coverage page to view a high-level coverage map. we are also available by chat (bottom right chat icon) or phone call at 855-DONATE4 (855-448-4644). We will be happy to confirm coverage in your area.
Of course! We know how important your number is to you. During activation, you will be given the option to port your existing number to Faith Wireless.
With Faith Wireless, you may be able to use your existing phone. In order to confirm that your phone is eligible, please click here to check on the eligibility of your device! Click here to go straight to our product page.
At this time, we do not offer family share plans. Most of our customers find it much easier (and cheaper!) to have individual plans. If your family is anything like our families, some people use very little data while others may be heavy data users. We have plans that fit everyone…starting at just $25 per month. Don’t worry! you can still manage every line under one account.
Faith Wireless does not pay your etf at this time. however, most of our customers save by switching, so it can end up being a wash. More importantly, you will have the peace of mind knowing that part of your monthly bill is going directly to help your church.
You may be able to contact your existing carrier or view your usage on your carrier’s website in order to determine your data needs. You can easily monitor your usage using your online account. If your needs change (up or down), you can always contact faith wireless to change your plan.

If you reach your data limit for the month, you can add data as an add-on. We offer increments of 1GB, 2GB, and 3GB in case you need it. If you find that your data needs have permanently changed, you can give us a call at 855-DONATE4 (855-448-4644) to change your plan.

You can make free calls and texts in Mexico and Canada, And if you need service somewhere else, ask us about the world connect advantage to make calls and texts in over 200 different countries worldwide! just click the chat function below on the right hand side of the page and ask one of our friend customer reps!
We never lock you into a contract. We believe that our purpose to help your church is reason enough to stay with Faith Wireless. We are confident that you will be very pleased with our service!
In order to save you the most money possible, we only offer our service on our website at this time. If this changes, we will make an announcement to our current and potential customers!
First, you’ll need to register. Then, pick a plan, choose whether to use your existing phone or buy a new one, then checkout! We will send you a new SIM card and get you set up!
You Will pay for your first month of service when you set up account. After that, payments will be automatically drafted every month on the 6th. If you run out of data, contact us by clicking the chat function at the bottom right side of the page, and we will add additional data for a small fee. If you’d like to change your plan please give us a call at 855-DONATE4 (855-448-4644), or click our chat function to talk to one of our friendly representatives!
Please use the chat icon on this page, or give us a call at 855-DONATE4 (855-448-4644)! we are happy to answer any and all questions you might have. we look forward to hearing from you!